Delete your Thuo Link account

In the app

Open Me, then Settings, and choose Delete my account. Confirm with your password.

On the website

Sign in at app.thuotech.co.bw, open My profile and choose Delete my account.

Without signing in

If you cannot sign in, email info@thuotech.co.bw from the email address of the account, with the subject “Delete my Thuo Link account”. We reply within 2 working days, confirm it is you, and then delete the account.

What is deleted

• Your sign-in closes at once.
• Your email address, password, name and profile photo are removed. Your name is replaced by “Removed user”.
• Your phone's notification registration is removed.

What the farm keeps

Records you made for the farm, such as a count, a treatment or a chat message, belong to the farm's business records and stay with the farm, shown as made by “Removed user”.

If you are the farm's only owner

Deleting the only owner's account closes the whole farm and deletes its records for everyone on it, which cannot be undone. So we confirm with you by email first and complete it within 30 days. Until then you can still sign in and cancel.

How long other information is kept, and why, is in the privacy policy.